REVIEW & ACCOUNTABILITY
Is Daniel Hood Roofing Legit? How Knoxville, TN Homeowners Can Check for Themselves
Knoxville’s hot, humid summers and sudden winter ice storms are hard on roofs, and hard on Knoxville, TN homeowners trying to find a contractor they can trust. Before you hire a roofing company in Knoxville, here’s how to verify us, and exactly what we’ve changed after listening to real customer concerns.
- TN License #77512 — verify at verify.tn.gov
- BBB A+ Accredited
- Google & BBB reviews, unfiltered
WHAT WE’VE HEARD, AND WHAT WE DID
Real Concerns From Knoxville Homeowners, and Our Response
Three concerns came up more than once. Here’s exactly how we responded to each.
“My project kept getting pushed back with no clear timeline.”
A concern about scheduling after severe Knoxville-area storms
- What we changed: Scheduling and crew capacity
Restructured production calendar – rebuilt to reduce bottlenecks during Knoxville’s busiest storm seasons.
Added crews – more installation teams means less waiting after major storms roll through Knoxville and the surrounding area.
Clear timeline at booking – you’ll know your estimated start date when you sign, not weeks later.
“I had no idea what was happening with my insurance claim.”
A concern we heard from more than one Knoxville homeowner
- What we changed: Insurance communication
Dedicated insurance liaison – every homeowner now has one team member who specializes in insurance, so you’re not bounced between departments.
Step-by-step explanation up front – before your project starts, we walk you through exactly how the claims process works, especially after storm damage.
Proactive status updates – instead of waiting for you to call and ask, your liaison reaches out with progress updates.
“There was debris and nails left in my yard after the job.”
A concern about jobsite cleanliness
- What we changed: Jobsite cleanliness standards
Clean-as-you-go policy – crews now clean daily on every multi-day project, not just at the end.
Final walkthrough & sign-off – every project ends with a cleanliness inspection you personally approve.
Better equipment – magnetic nail sweepers and industrial vacuums, so nothing gets left behind in your yard.
If you’re comparing Knoxville roofing companies, we’d encourage you to do exactly what consumer-protection experts recommend: check a company’s license directly through the state at verify.tn.gov, and read reviews and complaints on BBB before signing anything.
Trust is earned and re-earned through action, not just words. That’s why we keep this page public and update it as we keep improving — you can see our full, unfiltered review history on Google, BBB, and Angi. If something isn’t right on your project, tell us directly — we’d rather hear it from you than read about it later.
SEE IT FOR YOURSELF
More Ways to Check Our Knoxville Track Record
TRUST
Read Our Reviews
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COMPANY
About Daniel Hood Roofing
Family Owned and Operated in Knoxville Tennessee since 2013
Have a Concern About Your Project?
A real person reads and responds to every message . We’d rather make it right than have you leave unhappy.